Shipping Information

Estimated Shipping Delivery Times:

Your order will be sent out on average within 3 days of ordering. Shipping then takes between 3 to 10 business days, depending on your location. You can get an estimation on shipping time and options when you "View Cart". Most shipping options include tracking information. International shipping may take longer.

• USA: 3-5 business days
• Canada: 5-10 business day

During holidays, starting with Black Friday to New Year's Eve, production and shipping times both take longer. We cannot guarantee shipping for a specific date.

International Shipping (Customs/Duty Fees):

CANADA only: If you would like to have customs fees included, look for "Standard DDP" (Delivery Duty Paid). It's an all-inclusive shipping option with duty fees included.

If your order seems to be stuck somewhere in the universe...

If you didn't get your order within the allotted time, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address.

If the shipping address was correct, get in touch with me at slorenzzz@hotmail.com noting your order number. We'll see what can be done.

If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

Return Policy:

We do not accept cancellations or returns. 

Damaged Package/Items:

The last thing we want is for you to be stuck with a damaged item. If it arrives damaged, please get in touch with us within a week! Be sure to take pictures of the damage package or product. This is often very helpful in resolving any issue with our partners.